When publishing stops part-way

What “Publishing didn’t finish” means and how to try again.

Sometimes a platform refuses part of a campaign, for example because of the ad account, the file or the text. Growdex switches off anything it already made, so nothing runs or spends, and shows the platform’s reason in plain words.

  1. Fix the cause shown on the campaign’s page, in Growdex or on the platform.
  2. Press Try publishing again. Growdex carries on from where it stopped without making duplicates.
  3. Or press Edit the draft to change the campaign first.

Still stuck?

Write to us and a person will reply, usually within one working day. Include your business name and what you were trying to do.

Email support@growdex.aiSigned in? Press Ask Growdex at the top of any page for an instant answer.